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STRATA Surveying & Retrofit
Featured Case Study · South East London

356-Property EPC & Stock Condition Survey Programme

How Strata delivered combined EPC assessments and 30-year Stock Condition Surveys across 356 social housing units in under 8 weeks with a first-time access rate well above the industry average.

356
Properties Completed
High
First-Time Access
< 8 Days
Avg EPC Lodgement
0
Lodgement Backlog

The Client & Programme Context

A prominent South East London housing association required a rapid baseline survey across 356 scattered residential units throughout Bromley, Lewisham, and Bexley to support upcoming energy decarbonisation grant applications and 30-year asset management planning.

The Operational Challenge

  • Tenant Disruption: Booking two separate surveyor visits (one for energy, one for stock condition) risked significant resident fatigue, refusal rates, and administrative overhead.
  • Tight Timeline: All data needed to be lodged and delivered into the client’s Keystone asset management database within an 8-week window.
  • Evidentiary Rigour: Complete photographic audit trails were required to support potential Social Housing Decarbonisation Fund (SHDF) audit scrutiny.

The Strata Solution

Strata deployed its combined survey delivery model, pairing accredited Domestic Energy Assessors and qualified Building Surveyors using our proprietary AppSheet SPMS mobile software:

  1. Single Attendance Surveying: Surveyors captured all RdSAP energy metrics alongside full 30-year lifecycle component ratings during one 45-minute resident appointment.
  2. 18-Point GPS Photo Checklist: Every room, window, elevation, HVAC asset, and roof space was recorded with GPS metadata and timestamped images.
  3. Real-Time Live Portal Access: The client’s asset management team had real-time visibility over completed addresses, no-access escalations, and draft certificate uploads.

The Results & Delivery Metrics

The entire 356-property programme was completed in 7.2 weeks—comfortably ahead of the 8-week client deadline—with 100% of EPC certificates lodged to the national register within an average of 6.4 business days from field inspection.

"Strata's dual-survey model cut our resident access complaints to near zero and allowed our asset team to receive validated RdSAP XML data feeds directly on schedule with zero backlog."
— Senior Asset Management Lead, London Housing Association Programme

Certified & Regulated Compliance

Fully Accredited Across UK Statutory & Funding Frameworks

PAS 2035 accreditation logo PAS 2035 Decarbonisation & SHDF
TrustMark accreditation logo TrustMark Quality & Standards
Elmhurst Energy accreditation logo Elmhurst Energy Energy Performance
ECMK accreditation logo ECMK RdSAP & Commercial EPCs
Quidos accreditation logo Quidos Building Energy Performance
Sterling accreditation logo Sterling Energy Assessment
NICEIC accreditation logo NICEIC Electrical Safety & Compliance
3,000+
Completed Surveys
Across London & South East portfolios
7
Qualified Surveyors
In-house field capacity & rapid dispatch
4
Accreditation Bodies
Elmhurst, ECMK, Quidos, Sterling
100%
SLA Adherence
Strict 8-day lodgement guarantee
Rapid B2B Procurement Turnaround

Discuss Your Programme Scope or Request a Specification Quotation

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